Objections to tipping
Some customers erroneously blame the
driver for things that were not the driver's fault. Sometimes they don't
understand the nature of the job. This page will attempt to debunk the most
popular myths and excuses against tipping.
Here are some hypothetical
objections.
-
1. Everything
they do is just part of the job / they get paid anyway.
-
2. You
don't tip the UPS or FedEx driver or the police, so why tip the pizza
driver?
-
3. The
driver doesn't do anything.
-
4. The pizza was
late.
-
5. The pizza
was early.
-
6. There
was a delivery charge / fee.
-
7. I can't afford
the tip / prices are high / I'm penny-pinching.
-
8. I'm sending
a message by not tipping.
-
9. The pizza was
free / discounted.
-
10. I got the
wrong pizza / part of the order was wrong or missing.
-
11. The driver
didn't give me any parmesan cheese, red peppers, or napkins.
-
12. There was
a long delivery time.
-
13. How do
I know the driver didn't waste time?
-
14. It took
longer than 30 minutes.
-
15. I'm
not used to tipping.
-
16. Tips are
only for above and beyond the call of duty.
-
17. I paid
at the store / pre-paid / paid with an account.
-
18. The person
on the phone was unprofessional or rude.
-
19. The driver
was not my favorite driver / not a woman.
-
20. The service
at my house was not satisfactory.
-
21. The driver
makes only one trip to the customer.
-
22. I don't
have to tip / it's not required.
-
23. Drivers
make $10, 12, or 15 an hour.
-
24. My money
is hard earned.
-
25. The driver
has a nice car.
-
26. I don't
agree with the idea of tipping.
-
27. The store
ran out of something.
Last updated: August 6, 2008
return to top |