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Objections

25. The driver has a nice car.


Some people don't tip, or lower the tip, when they notice the driver has a nice looking or expensive car. However, this objection is ungrounded. The driver did the same work, no matter what car was used.

The car was the driver's personally owned car. The value of the car did not go into the price of the pizza. This is not a company car. A company car would have the store's logo painted on the body. The driver's car might have a magnetic sign on the roof, but that's all.

The driver of a nice car usually has higher car payments. They are destroying the car by delivering pizza.

A nice looking car enhances the image of the driver and the store and creates a positive atmosphere for the customer.

I hate it when a customer mentions that my car is better than what's expected for a pizza driver. I want to say, "What do you want me to drive? An ugly jalopy that might break down every mile?"


Last updated: August 6, 2008