| Objections
26. I don't agree with the idea of
tipping
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There are some who refuse to tip because they don't
agree with the concept. A few have even developed a religious objection to
tipping.
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If you don't agree with the idea, by all means, voice
a complaint to the pizza company's consumer relations department. Also sign
the petition to improve
work conditions.
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It would be wonderful if drivers didn't have to rely
on tips. The store would provide company vehicles, cover gas and other expenses,
and pay drivers a fixed $15 an hour. (Of course, the store will have to raise
prices.)
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It may take time and thousands of complaints to effect
change.
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Until the system is changed, when you don't tip,
all you do is hurt the driver. That's all it does.
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The tipping system was established to let you reward
the server directly, instead of making an indirect payment to the
company.
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This way, you can reward varying degrees of service
proportionally. In contrast, indirect payments to the company are a fixed
amount usually disguised in the price.
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With tips, you can pay a lesser amount if you receive
poor service and reward better service with a larger amount. It gives more
power to the customer.
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Without a tipping system, servers are paid the same
no matter the level of service. It would be pointless for a driver to take
four deliveries an hour if paid exactly the same for two an hour. There would
be no incentive to give better than dismal service.
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Tips encourage the server to perform better in a
job that really pushes the server's patience. The driver works unsupervised
in one's own car, so laziness would be difficult to prove but very common
if they didn't have to work for tips.
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Historically, customers tipped in advance to receive
better service, insuring better service. Thus, the acronym "TIP" developed
which means "To Insure Promptness."
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Those who work for tips are not beggars.
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Drivers are not beggars for expecting the tip. A
beggar does not work. The driver worked to deliver your pizza.
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Tipping is merely a different form of payment.
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Tipping is not bribery.
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Better service deserves rewarding. There's nothing
dishonest or immoral about that.
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Most tips are for normal service anyway. Tipping
is payment for when the person simply does the job. It's not exclusively
for better service.
Last updated: September 9, 2001
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