| Objections
21. The driver makes only one trip to
the customer
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This may not be an objection to tipping, but
an objection to 15%.
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It assumes the driver's tip should be less
because the job is not the same as a waiter. Waiters make 3 or 4 trips to
the customer but the driver makes just one.
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Some people think the driver's tip should
be $1 (or a fixed amount) for the one trip.
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This objection has several problems.
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It assumes a trip to a customer's house is
the same as a trip to a customer's table.
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Delivery customers are considerably further
away. It's far easier to make several trips to a table than a single trip
to a house three miles away. Multiple trips are not necessary.
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There are automotive costs in the driver's
job, including weather conditions and safety factors. Drivers do plenty of
walking outside, perhaps more than waiters.
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It ignores the greater convenience that delivery
offers because customers remain in their house.
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The driver is a server. It's a different kind
of service, similar to a waiter in many respects, but different in
others.
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The driver does more work by going all the
way to your house.
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For more detail, please see a
comparison between a driver
and a wait-person.
Last updated: May 8, 2001
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