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Objections

5. The pizza was early


You were caught unprepared because the driver arrived sooner than expected. Suppose the delivery time was 60 minutes and the driver arrived in 30 minutes.

We want it delivered as soon as possible. The driver could have waited until it was due. Instead, he or she thought you would like to get it as soon as possible.

If you're not ready, please tell the driver it was early and it will be understood as a compliment. There's no hurry. Please don't sweat it.

When it's early, it means the store was not as busy at the moment. There was a momentary let down in business. The driver is not as rushed as usual, so there's no reason to hurry or worry about it.

Remember that the delivery time is not supposed to be an exact time.

Don't assume the driver must arrive on the minute and no sooner or later.

It was meant to be understood as an estimate.

It's good to be prepared for the driver in advance.

I can't believe people complain about early pizza.


Last updated: September 9, 2001

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