| Objections
5. The pizza was early.
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You were caught unprepared because the driver arrived
sooner than expected. Suppose the delivery time was 60 minutes and the driver
arrived in 30.
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Drivers want it delivered as soon as possible. Most customers see it the same way. The driver
could have waited until it was due. Instead, he or she thought you would
like to eat as soon as possible.
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If you're not ready, please tell the driver it was
early and it will be understood as a compliment. There's no hurry. Please
don't sweat it.
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When it's early, it means the store was not as busy
as they were earlier. There was a momentary let down in business. The driver will not be as rushed as usual, so there's no reason to hurry or worry about this. There is another possible reason it was early. The driver rushed your order ahead of someone known for not tipping. Maybe they recognize you as a good tipper.
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Remember, the delivery time was not intended to
be an exact time. You are not supposed to assume the driver must arrive on the minute,
and no sooner or later. The time was meant to be understood as an
estimate. It's good to be prepared for the driver in
advance.
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I can't believe people complain about early
pizza.
Last updated: August 6, 2008 |