What we endure The most thoughtful customers These wonderful people restore the driver's sanity in an otherwise crazy, hectic job. This is a list of creative ways that some customers have been especially nice to the driver. Asking for change from the tip Having the driver wait for the tip Adjusting or re-writing the check Waiting outside by the door Blinking the porch light Asking for change from the tip If you see that you have nothing but a $10 bill for the tip, these thoughtful people exchange it for $7 or $8 back. The driver is willing to break bills up to and including $20. This is much better than thinking you can't tip. Having the driver wait for the tip This is when you're at the door and suddenly realize you forgot the tip. Although the driver must maintain a rapid schedule, the tip is very important to us. We will stand at the door no matter how long it takes, to a realistic extent. These nice customers go back and produce the tip. To the driver, the trip to your house was not wasted. Adjusting or re-writing the check If you notice the check was made for the exact amount or to the next highest dollar, it's okay to adjust it or write a new one. Again, it's no problem to wait for the tip. You can adjust the amount simply by crossing out the old value and inserting a new one next to it. Write your initials near the alteration and you're good. Waiting outside by the door If we take a delivery to your place of employment or college dorm, these nice people make it easy for the driver to find them and it really speeds things up. The building may be locked and this prevents the driver from having to knock. Even unlocked, it's usually hard to find the right person in such a large area. You are doing the driver and yourself a big favor. Blinking the porch light If you notice the driver moving up and down the street trying to find your house, some customers blink the porch light by turning it off and on rapidly. This is very helpful. Last updated: August 8, 2008 return to top