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| Delivery story 486
Big J writes:
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I deliver for a Domino's in a nicer part Oklahoma City. In my experience, the nicer the house, the higher the chance of getting stiffed. You get people that will send kids to the door to sign the credit card slip and the $20 bill on a $19.xx order, etc... That's not to say that some aren't really nice. I subscribe to the law of averages, and my nights tend to work out just fine. This is a tale to attest to the law of averages.
I wasn't having a very successful night, only getting $1-2 per delivery. My 7th or 8th delivery was in a lower middle class neighborhood and I'm thinking the tip might be alright, especially because the total was $25.05. When I get to the house, the guy is already at the door and he can't stand up straight. I say, "Hi, how are you?" and he curtly replies, "Hungry." Then he slurs, "Ho mush iz it?" I tell him and he hands me a twenty and a ten, then gives me a nickel, then as a reflex I ask, "Do you need any change?" He tells me with a shit-eating grin, "Four dollars." I gave him his 4 bucks without a word and since he knew he was being a dick, there was no need to thank him, so I gave him a look, and walked off back to my truck. I waited until I was opening my door and said in a voice loud enough to hear, "F*#%er". This is the only time I've ever talked back to a customer when I thought they'd be able to hear me.
Well, this guy wasn't done being a dick. When I got back to the store, I found out from my manager that he had called, but she couldn't understand him because he was so drunk. She told me that he said I was rude to him and that he had given me a dollar (but he didn't hear what I said.) Since she's a cool manager, she told me she didn't blame me and agreed he was a drunk a@#%ole, and told me to add him to my personal DND list, no write-up necessary.
About two hours later, one of the other drivers takes a $139.37 cash order for a motel. It sounds sketchy and the guy sounds young, so he asks the manager, and ultimately they get a credit card number as insurance, and call the motel to make sure someone is in the room. As luck would have it, I get that order. I brace myself, still expecting the worst.
I take the nine pizzas to the room and hear a party going on inside. They answer the door but don't have any money ready to go, plus they're all pretty drunk. (Bad signs.) One dude finally collects the money and tells me to count it, since they knew we thought they were sketchy. It's a $142 mix of 10s, 5s, and 1s. Then out of nowhere another dude hands me a wad of cash that looked to be quite a bit, but I don't count it then. They tell me they are there for some industry convention and insist on giving me a beer and a shot and tell me to come back after work. (I downed the beer and shot since it was my last run of the night but didn't take them up on partying.) When I got back to my truck, I counted the total haul and it ended up being $32.63 which doubled my tip total for the night.
Like I said, law of averages.
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