Delivery story 465 Sameesy writes: How an awesome customer made a sh!t run the highlight of my night. I work for a Cottage Inn Pizza in a small town in southeast Michigan. Most of our delivery radius involves back roads and quite rural areas. I am a closing driver three nights a week and I've dealt with all the usual BS drivers face: stiffed in sh!t weather, stiffed on an order placed a few minutes before closing, customer who decides to take a shower during the time I am at their door, etc. Anyways, I want to share about a delivery to one of the FEW, WONDERFUL customers WHO ACTUALLY CARE ABOUT US DRIVERS and appreciate what we do for them. SO about an hour before closing, I take a delivery to an address on a backroad at the very end of our radius (so far the address is in the town over.) Anyways, it was impossible to find one damn visible address on this street. After several failed attempts of driving back and forth on the block searching for the house, the only driveway I tried was a super sketchy, clearly old and condemned home. And I mean condemned looking like the set of a cliche horror movie. I call the number on the ticket, explain that I am on their street however having a very difficult time finding their house, and I tried to get some directions from the polite woman on the phone. After several attempts to understand where their house was at, I still was unsure so I mentioned the abandoned home and asked if it was near that. She says, "Yes. That is next door to us, and our porch light is on." So... about 20 yards or so from the decrepit house there is a very small grey house with not a single light on besides the porch light. The driveway is so f#@%ed that I accidentally drove onto the grass lawn or maybe the grass was growing on the driveway. I don't know. This home was also very beat up and vacant looking, with the super creepy home built practically on top it. However, it isn't unusual for us to deliver to homes kinda beat up so I ignore this and just walk up and knock. I always do five loud knocks, count to thirty seconds and if I don't hear any signs of movement I repeat this, and after the second or third time around I call up the customer. I call up the lady again and tell her that I believe that I am at her door and ask if it is the grey home with the red shed nearby. After calling, I get an answer along the lines of, "That's part of the vacant property. We are one driveway over from there." So it hits me that I AM ALL ALONE IN THE BUTTF#CKING MIDDLE OF NOWHERE WALKING AROUND A CONDEMNED PROPERTY LATE AT NIGHT. I'VE SEEN QUITE A FEW HORROR MOVIES THAT SHOW AN ANONYMOUS DELIVERY DRIVER GETTING VICIOUSLY KILLED IN A SITUATION LIKE THIS. Anyways, I was able to get back to my car and finally found the customer's home. When I pull up there was a friendly looking older man outside. I apologized for the confusion and perhaps breaking the customer-employee boundary slightly, I said, "Jeez, that house next door gives me the creeps. I've seen some movies with delivery drivers not too different than myself in situations like that except I'm not gonna say what happened to them." The man seemed quite friendly and found this funny. ANYWAYS... it was a $31 order. He hands me $40 and says, "I really appreciate you coming all the way out here. I know our house isn't the easiest to find. Keep the change." People like this make me love my job. return to top