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Delivery story 370

Pizzaamigo writes:

I deliver for a Papa John's in central Georgia in a town another person on here has accurately dubbed "stiff city," Milledgeville.

On average, I'd say I get tipped once out of every three or so deliveries. It's pretty insane the disrespect my fellow drivers and I receive in this town, however, I've had very few deliveries that rival the disrespect shown to me on this particular run.

I was working a day shift and we received an order (that was called in the same morning) from a local school for 40 pizzas. The school is out of our delivery by a mile or so, but the store understandably could not turn down the money they would receive from such an order. Big orders to schools in this town (and probably in other areas as well) are notorious for infuriating drivers with their cheapness.

At the time, we only had two people on the make line and the other driver was running late because one of his tires was flat. Thank god we weren't busy with other deliveries or it really would've been hell for me. So, I assisted the two make line workers as much as I could and boxed up the pizzas in a span of 45 minutes or so. I then, of course, loaded them into the bed of my truck and drove 15 minutes or so out to the school.

Upon arrival, I parked in front of the school so I could ask the school's secretary where the pizzas should be brought. I didn't even get out of the car before some fat woman came barreling out of the school.

"What are you doing?! You know you can't park in a bus lane", she said.

I informed her that I was only going to ask the secretary where I should bring the pizzas and then I would move my truck. She asked me what name was on the box and I told her that it only said the name of the school and no one's name in particular. She told me to go park behind the school and that she would ask the secretary herself and that I should walk around the school to get the answer.

This frustrates me, but I'm used to putting up with idiotic customers so I did what she told me to. When I walked up to the front of the school, the lady was nowhere to be found but the secretary told me that I was to bring the pizzas up to the front office but I could not park in the bus lane (all the parking spaces in the front of the school were taken.) So, I began moving the 8 pizza bags from the back of the school to the front (about a 50-yard walk each way.)

I'm obviously quite sweaty and tired from doing all of this, but once it's all said and done I unload the boxes and the secretary reappears with a check for the exact amount. I laugh a little bit and begin to head out the door when I hear the secretary ask me to hold on. I, of course, assume that she has a tip prepared for me. Instead, she goes into the hall behind the office and I hear her conferring with two of her co-workers. Here's the conversation.

Secretary: Hey, do we tip?

Random Lady 1: I don't have any money for a tip.

Random Lady 2: Why should we? Blah blah blah said that he was rude and unprofessional. We don't need to tip.

Secretary: Okay, I'll tell him.

The lady literally came back to the office, looked me dead in the eye and said, "Sorry, but we don't tip."

I'm always extremely professional but I looked at her and said, "Ma'am, with all due respect, I'm a college student who pays his own bills. We pay for our own gas, and just got paid $1.40 to take this run. I'll get some commission for taking this run, but what you just said to me is one of the rudest things I've ever heard in my life."

She then laughed at me and said, "Yeah. I'm the one who's being rude."

I walked out of the office completely furious, wondering what I did to warrant such treatment.

Bottom line: it's ridiculous the treatment us drivers receive from some customers. I truly believe that tipping delivery drivers should become mandatory unless the driver performs his job in an inadequate manner.

But, on the other hand, I'm a believer in karma. If that secretary wants to get eaten by a pack of barracudas next time she's at the beach, that's her burden.

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