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| Delivery story 14
Katie writes:
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Me and my good friend both deliver pizzas. He works for one company and I work for their competition. We always call each other to complain whenever we get stiffed and finally we got the bright idea to do something about it. We went out at 1:00 AM with posters and index cards that said, "Please visit www.tipthepizzaguy.com." We put the posters in the entrance to all the ghetto apartment complexes we all dread going to. Every place we went to, people looked on with interest as we hung our posters. We put the index cards in the individuals' mailboxes.
There was this one particular house my friend always delivered to that only ordered where my friend worked so I never had to deal with it. This man lived in a $500,000 house and never tipped. He always wrote his check to the nearest dollar and sent his bratty son to the door. My friend and his co-workers would always tell the boy, "Tell your Dad thanks for the tip." The boy never did and they continued not tipping. One day, my friend got to the house with the guy's pizza. The pizza was $12.97 so he whipped out 3 cents (he knew the check would be $13.00) to be a smartass. When the boy handed him the $13.00 check, he handed him the three cents. The boy said snidely, "I don't need that," so my friend said, "Don't start tipping now." The boy still never told his dad, so we decided they needed their own poster in their front yard waiting on them in the morning when they left for work. The man called the next day and was totally embarrassed. It turns out he didn't know he was supposed to tip. He never called them again and a few days ago I was taking an order at my store and realized it was that man's address. At the end of his order he said, "Now, how do tips work? Is it included in the price?" When I said, "No," he said, "Well, what is an average tip?" I said, "Well, some people tip $1.00 and some $8.00 but nobody expects $8.00 tips. Two or three is good." After that he started tipping, which was good, but we felt really guilty because he wasn't just being an @#$^%!# -- he just had no clue.
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