Simple mistakes 26. Changing to a pick-up after the driver left the store Your pizza is not at the store when you arrive because the driver left before you changed it and now you must wait for the driver to return. Before you order, please establish in your mind if you want pick-up (carry-out) or delivery. You should know when you first order. If you decide to switch to a pick-up, you have 15 or 25 minutes on average before it leaves, depending on how busy the store is. You really should tip the driver if this happens because you made the driver take a wasted trip. Last updated: November 23, 2001