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Simple mistakes

32. Complaining it was 5 or 10 minutes late


The delivery time is an estimate. It is not meant to be understood as an exact time. There are many unpredictable factors that can affect delivery. Five or ten minutes late is well within reason. This isn't a valid complaint. You shouldn't worry until it's 30 minutes late.

Don't be fooled by Pizza Hut if they call it a "promise" time. This is the same thing as a delivery time estimate. There's really no way to be precise and it's not a guarantee. They should not mislead you by referring to it as a "promise" time.

Most people will laugh at you if you complain it was only five or ten minutes late.


Last updated: November 23, 2001