The most aggravating things about being a driver 10. The driver was given the wrong address. The wrong address appeared on the delivery ticket. This is usually a mistake by someone else in the store, such as a phone person. At times, the customer gave faulty information. This sends the driver to the wrong house or to an address that does not exist. The driver must return to the store since most customers refuse to answer the driver's cell phone. They screen the caller-id and won't answer unless it has the store's name. Even today, a lot of drivers don't have cell phones and can't reach a pay phone. You must call the customer from the store to get the correct address. This will triple the drive time and it's not the driver's fault. For the driver, this is a double bind. You return "emptyhanded" from this delivery. You miss the next set of deliveries that you otherwise would have taken because you're still on this delivery. You can't take others until this one has been completed. And since it took much longer, it usually arrives late and the customer punishes you with a bad tip. When I call the customer to get the right address, they assume I got lost and I can see my tips go down the drain. Sometimes the driver calls without leaving the store because it was obvious the address was wrong. The delivery was not attempted. When I call the customer to get the correct address, they automatically assume I got lost and blame me and punish me with a bad tip. Last updated: August 8, 2008